Intellectual property

Updated on October 21, 2026

1. Platform Intellectual Property

1.1. Ownership

All intellectual and industrial property rights over the Viuzi platform belong exclusively to VIUZI ESP, SL, including without limitation:

Trademark: The name "Viuzi", the Viuzi logo and any trademark, trade name, emblem, symbol or design associated with the platform are the exclusive property of VIUZI ESP, SL. These elements are protected by European Union trademark legislation and applicable international conventions. The 'Viuzi' brand and associated elements are protected as a trade name under applicable legislation. To the extent that the trademark is registered as a European Union Trade Mark (EUTM), protection will extend in accordance with Regulation (EU) 2017/1001. Otherwise, protection is based on unregistered trademark rights and applicable unfair competition legislation.
Software: The source code, object code, software architecture, APIs, algorithms, databases and all the technological infrastructure of the Viuzi platform are copyright-protected works owned by VIUZI ESP, SL.
Design: The user interface, graphic design, icons, visual elements and user experience of the platform are the property of VIUZI ESP, SL and are protected as industrial designs and artistic works.
Own content: Texts, graphics, images, videos and any other content created by VIUZI ESP, SL for the platform are the exclusive property of VIUZI ESP, SL.

1.2. Reservation of Rights

VIUZI ESP, SL reserves all rights not expressly granted in this Policy or in the platform's Terms and Conditions. Nothing in this document constitutes an assignment, transfer or licence of VIUZI ESP, SL's intellectual property rights, except as expressly stated.

1.3. Software Protection

The Viuzi platform software is protected under:

Directive 2009/24/EC of the European Parliament and of the Council of 23 April 2009 on the legal protection of computer programs.
The Spanish Intellectual Property Law (Royal Legislative Decree 1/1996).
The WIPO international copyright treaties.
Directive 96/9/EC of the European Parliament and of the Council on the legal protection of databases. Viuzi's databases are protected by the sui generis right of the database maker.

Reverse engineering, decompilation, disassembly or any attempt to derive the source code of the Viuzi platform, mobile applications or related software is prohibited, except to the extent expressly permitted by Directive 2009/24/EC (exclusively for interoperability purposes and under the strict conditions of Article 6 of that Directive). The reverse engineering prohibitions do not affect rights conferred by open source licences.

2. User-Generated Content

2.1. Content of Service Providers

Service Providers may publish the following content on the platform:

Descriptions of services offered.
Professional profile information (name, biography, skills, certifications).
Portfolio content (photographs, images, videos, documents showing previous work).
Service areas and geographic coverage.
Responses to job proposals and communications with Requesters.
Ratings and reviews about Requesters.

2.2. Content of Service Requesters

Service Requesters may publish the following content on the platform:

Job descriptions and service requests.
Profile and organisation information.
Messages and communications with Providers.
Reviews and ratings about Providers.
Attached documents related to jobs.

2.3. Licence Granted to Viuzi

By publishing content on the Viuzi platform, each user grants VIUZI ESP, SL a licence that is:

Non-exclusive: The user retains the right to use, licence or distribute their content outside the platform.
Worldwide: The licence extends to all territories where the platform operates or may operate.
Royalty-free: No payment obligations arise in favour of the user for the use of content under this licence.
Sub-licensable: VIUZI ESP, SL may grant sub-licences exclusively to technical infrastructure sub-processors necessary for the operation of the Platform (hosting services, CDN, image processing), and non-transferable except in the case of business assignment in accordance with the General Terms of Use.
Limited to platform operation: The licence is granted exclusively for the following purposes:
- Displaying the content on the platform to other users.
- Storing and processing the content on the platform's servers.
- Making backup copies of the content.
- Moderating the content in accordance with the Content and Moderation Policy.
- Promoting the platform through the use of anonymised or aggregated content.

This licence will remain in force while the content is published on the platform. The licence will terminate within thirty (30) days following the deletion of the content or the termination of the account, except for content that has been incorporated into cached pages, backup copies (retained in accordance with the data retention policy), anonymised or aggregated data that no longer identifies the User, or content shared by other Users (for example, published reviews).

3. Ownership of User Content

3.1. Retention of Rights

Users retain all intellectual property rights over the content they publish on the Viuzi platform. Publishing content on the platform does not constitute an assignment or transfer of the user's intellectual property rights to VIUZI ESP, SL.

3.2. User Warranty

By publishing content on the platform, the user declares and warrants that:

They are the owner of all intellectual property rights over the content, or have the necessary authorisations from the rights holders.
The content does not infringe the intellectual property rights of third parties, including copyright, trademarks, patents, trade secrets or image rights.
The content does not contain defamatory, slanderous, obscene, fraudulent or illegal material.
They have the legal capacity to grant the licence described in Section 2.3.

3.3. User Responsibility

The user will be solely responsible for their content and the consequences of its publication on the platform. VIUZI ESP, SL assumes no responsibility for content published by users.

4. Copyright Infringement and Notice-and-Action Procedure

4.1. Commitment to Copyright Protection

VIUZI ESP, SL respects the intellectual property rights of third parties and expects platform users to do the same. VIUZI ESP, SL will act diligently in response to notifications of alleged copyright infringement in accordance with the Digital Services Regulation (EU) 2022/2065 (DSA).

4.2. Notice-and-Action Procedure (Art. 16 DSA)

This procedure applies to infringements of copyright, trademarks, patents, industrial designs and other intellectual property rights.

Any person who considers that content published on the Viuzi platform infringes their intellectual property rights may submit a notification to VIUZI ESP, SL containing:

Identification of the infringing content: A sufficiently precise description of the allegedly infringing content and its location on the platform (URL or detailed description).
Identification of the protected work: A description of the work over which rights are claimed, including proof of ownership (copyright registration, assignment agreement, etc.).
Notifier's details: Full name, email address and, where applicable, legal representation.
Good faith statement: A statement that the notifier has reasonable grounds to believe that the content infringes their rights.
Accuracy statement: A statement that the information provided is accurate and complete.

The notification should be sent to: legal@viuzi.com

Timelines: VIUZI ESP, SL will acknowledge receipt of the notification within a maximum of 48 hours. The decision on the content will be taken within 15 working days for standard cases, and within 3 working days for clearly infringing content.

4.3. Processing the Notification

After receiving a valid notification, VIUZI ESP, SL will:

Acknowledge receipt of the notification without undue delay, and in any case within the timeframe indicated above.
Assess the notification with diligence, objectivity and in a non-arbitrary manner.
If the notification is well-founded, remove or disable access to the infringing content in a timely manner.
Notify the affected content provider about the removal, including the reasons and the possibility of submitting a counter-notification.

4.4. Counter-Notification Procedure

The content provider whose content has been removed or disabled may submit a counter-notification containing:

Identification of the removed content.
Reasons why the content is not infringing (for example, authorisation from the rights holder, legitimate use, public domain).
Evidence supporting their position.
Contact details of the content provider.

After receiving a valid counter-notification, VIUZI ESP, SL will assess it and, if appropriate, restore the content or maintain its removal, notifying both parties of its decision.

4.5. Internal Appeal (DSA Art. 20)

In accordance with Article 20 of the DSA, users may appeal removal decisions through Viuzi's internal complaints system. The appeal will be resolved by a reviewer different from the original decision-maker within a maximum of 30 days.

4.5bis. Out-of-Court Dispute Resolution (Art. 21 DSA)

After exhausting the internal appeal procedure, the notifier or content holder may recourse to an out-of-court dispute resolution body certified in accordance with Article 21 of Regulation (EU) 2022/2065 (DSA). Viuzi undertakes to participate in good faith in such proceedings. Information on available certified bodies will be published at https://www.viuzi.com/legal once such bodies are designated by the competent authorities.

4.5ter. IP Disputes Between Users

In the event that a User considers that another User has infringed their intellectual property rights (for example, copying portfolio content, plagiarising service descriptions), they may: (a) use the notice-and-action mechanism in Section 4; and (b) request Viuzi's mediation in accordance with the Dispute Resolution Policy (www.viuzi.com/legal/politica-de-resolucion-de-disputas). Viuzi will facilitate resolution but will not act as arbitrator or issue determinations on the ownership of IP rights between Users.

4.6. Repeat Infringer Policy

VIUZI ESP, SL will apply proportionate measures against users who repeatedly infringe the intellectual property rights of third parties:

First confirmed infringement: Formal warning and removal of the infringing content.
Second confirmed infringement: Temporary account suspension (30 days) and content removal.
Third confirmed infringement: Permanent account termination.

VIUZI ESP, SL reserves the right to suspend or immediately terminate a user's account in cases of serious or wilful infringements, without following the gradual procedure described above.

5. Trademark Usage Guidelines

5.1. Authorised Use

Platform users may only reference the "Viuzi" brand to:

Identify their presence on the platform (for example, "Available on Viuzi").
Link to their profile on the platform.
Truthfully describe their experience with the platform.

Viuzi may use users' trade names in client lists or generic promotional materials. For uses requiring the user's logo or corporate image, prior consent will be requested.

Usernames and profiles that coincide with registered third-party trademarks may be subject to a claim through this Policy's notification procedure.

Trademark usage guidelines are available upon request to legal@viuzi.com.

5.2. Prohibited Use

The following is expressly prohibited:

Using Viuzi's marks in a way that suggests affiliation, sponsorship or endorsement by VIUZI ESP, SL without express written authorisation.
Modifying, distorting or altering Viuzi's logo or marks.
Incorporating Viuzi's marks into domain names, product or service names, usernames, or social media identifiers without authorisation.
Using Viuzi's marks in a way that could damage the reputation of VIUZI ESP, SL or the platform.

5.3. Commercial Use

Any commercial use of Viuzi's marks requires express written authorisation from VIUZI ESP, SL. Authorisation requests must be directed to: legal@viuzi.com

6. Third-Party Intellectual Property

6.1. Respect for Third-Party Rights

Platform users commit to respecting the intellectual property rights of third parties and not to publish, share or use on the platform any content that infringes such rights.

6.2. Third-Party Content on the Platform

The platform may contain references, links or integrations with third-party services (for example, Google for authentication, Stripe for payments). The intellectual property rights over these services belong to their respective owners.

6.3. Disclaimer

VIUZI ESP, SL does not guarantee that content published by users on the platform does not infringe the intellectual property rights of third parties. Responsibility for such content lies exclusively with the user who publishes it, in accordance with Section 3.3 of this Policy.

7. Portfolio and Work Samples

7.1. Portfolio Ownership

Service Providers retain full ownership of the intellectual property rights over their portfolio content, including photographs, images, videos, designs and any other material showing their previous work.

7.2. Portfolio Licence

By publishing portfolio content on the platform, the Service Provider grants VIUZI ESP, SL the licence described in Section 2.3 of this Policy.

7.3. Portfolio Protection

Portfolio content is displayed to other platform users as part of the Provider's public profile.
Platform users are not authorised to copy, download, redistribute or reuse other users' portfolio content without the express authorisation of the rights holder.
VIUZI ESP, SL will implement reasonable measures to protect portfolio content from unauthorised use, including content moderation and handling infringement notifications.

7.4. Work Performed Through the Platform

Important note: The default rule established in this section may not correspond to the usual contractual expectations in B2B relationships. It is strongly recommended that Providers and Requesters expressly agree on intellectual property ownership before commencing work.

The intellectual property rights over work performed through the Viuzi platform (i.e., services provided by a Provider to a Requester) will be governed by what is agreed between the parties.

Distinction between pre-existing intellectual property (background IP) and intellectual property resulting from the work (foreground IP):

Pre-existing intellectual property (background IP) of each party remains under their ownership in all cases, regardless of what is agreed between the parties or the default rules in this section.
Only the intellectual property resulting from the work (foreground IP) is subject to the default rule established below.

Important note for Requesters: In the absence of a written agreement between the parties, the intellectual property resulting from the work (foreground IP) remains with the Provider. If your intention is to acquire ownership of the IP of the deliverables, you must expressly agree this with the Provider before work commences. Viuzi strongly recommends formalising this agreement in writing.

Default rule (absence of express agreement):

In the absence of an express agreement on the foreground IP, the Requester obtains a perpetual, non-exclusive licence, non-sub-licensable without the Provider's consent, limited to the territory and purposes of the engagement. The intellectual property rights over the work performed remain with the Service Provider in all cases, unless expressly assigned.

VIUZI ESP, SL is not a party to the relationship between Provider and Requester with respect to intellectual property rights over work performed.

Moral rights. In accordance with continental European law, including the Spanish Intellectual Property Law (Royal Legislative Decree 1/1996), moral rights (the right of attribution, the right to the integrity of the work) are inalienable and non-waivable. Even when foreground IP is transferred to the Requester by agreement between the parties, the moral rights of the author will remain with the Provider (or the individual creator). The parties should take this limitation into account when negotiating IP assignment terms.

8. Use of Content for Artificial Intelligence

VIUZI ESP, SL will not use User-generated content (portfolios, photographs, service descriptions, reviews) to train artificial intelligence or machine learning models without the User's explicit and separate consent, in accordance with Article 4 of Directive (EU) 2019/790 on copyright and related rights in the Digital Single Market. Users retain their opt-out right with respect to the use of their content for text and data mining in accordance with Article 4(3) of that Directive. Viuzi's automated moderation system (which uses Amazon Rekognition and Amazon Comprehend) processes Users' content exclusively for real-time moderation purposes and does not store or use such content for model training.

8.1. Content Generated through Artificial Intelligence

In accordance with Regulation (EU) 2024/1689 (AI Act), Viuzi complies with obligations as a deployer of AI classification systems (content moderation). Users who upload AI-generated content are responsible for complying with the transparency and labelling obligations of the AI Act.

Users who upload content generated through artificial intelligence should be aware that:

(a) such content may not be protected by copyright;
(b) the user remains responsible for ensuring it does not infringe third-party rights;
(c) the content must comply with the AI Act's transparency obligations if applicable.

9. User Content Indemnification

Users agree to indemnify, defend and hold harmless VIUZI ESP, SL, its officers, employees and agents from and against any claims, damages, costs (including reasonable legal fees) or liability arising from third-party claims for intellectual property infringement related to content uploaded by the User to the Platform.

The user's indemnification obligation is limited to the greater of: (a) the commissions paid by the user in the 12 months preceding the claim, or (b) the value of the disputed transaction. This limitation does not apply in cases of wilful or grossly negligent infringements.

The infringing User will be obligated to actively cooperate with VIUZI ESP, SL in managing the claim, providing the necessary information and documentation for its defence, and refraining from any act that could aggravate the situation.

This indemnification obligation will survive the termination of the User's account.

10. Trade Secret Protection

Users who access confidential business information or trade secrets during service provision (for example, proprietary processes, system configurations, customer information) are obligated to maintain the confidentiality of such information, in accordance with Directive (EU) 2016/943 on the protection of trade secrets. The unlawful disclosure, use or acquisition of trade secrets obtained through the Platform will be grounds for immediate account termination and may give rise to civil and criminal liability.

11. Safe Harbour and Platform Liability

VIUZI ESP, SL acts as a hosting service provider in accordance with Article 6 of the Digital Services Regulation (EU) 2022/2065 (DSA). Viuzi does not assume liability for intellectual property content published by users as long as it acts diligently to remove it or disable access to it after obtaining actual knowledge of its infringing nature, in accordance with the notice-and-action procedure described in Section 4.

12. Third-Party Software Components and Open Source Licences

The Platform uses components under open source licences (MIT, Apache 2.0, among others). Viuzi complies with the obligations of each licence. The list of open source components and their licences is available upon request to legal@viuzi.com. The reverse engineering prohibitions established in Section 1.3 do not affect rights conferred by open source licences on the corresponding components.

13. API and Integrations

13.1. API Ownership

The Viuzi platform API, including its documentation, specifications, endpoints and protocols, is the exclusive property of VIUZI ESP, SL and is protected by copyright.

13.2. API Use Licence

VIUZI ESP, SL may grant API use licences to third parties for the development of integrations, subject to the conditions established in the API terms of use and prior written agreement.

13.3. Restrictions

Users and third parties who access the Viuzi API may not:

Reverse engineer, decompile or disassemble the API.
Use the API to develop a competitor service or one substantially similar to Viuzi.
Exceed usage limits, subject to the usage limits published in the API technical documentation (available in the Platform's developer section), which may be updated periodically.
Share API access credentials with unauthorised third parties.

13.4. Ownership of Integrations

The intellectual property rights over integrations developed by third parties using the Viuzi API belong to their respective developers, without prejudice to VIUZI ESP, SL's rights over the underlying API.

14. Applicable Law

14.1. Regulatory Framework

This Intellectual Property Policy is governed by:

Spanish Intellectual Property Law (Royal Legislative Decree 1/1996): As the primary national intellectual property legislation.
Directive (EU) 2019/790 of the European Parliament and of the Council of 17 April 2019 on copyright and related rights in the Digital Single Market (Digital Single Market Copyright Directive).
Directive 2004/48/EC of the European Parliament and of the Council of 29 April 2004 on the enforcement of intellectual property rights (Enforcement Directive).
Directive 2009/24/EC on the legal protection of computer programs.
Directive 96/9/EC on the legal protection of databases.
Digital Services Regulation (EU) 2022/2065 (DSA): With regard to the notice-and-action procedure for infringing content and the safe harbour regime.
Regulation (EU) 2024/1689 (AI Act): With regard to the use of AI systems and transparency obligations regarding AI-generated content.
Berne Convention for the Protection of Literary and Artistic Works.
WIPO Copyright Treaty (WCT) and Performances and Phonograms Treaty (WPPT).

14.2. Jurisdiction

Any dispute arising from this Intellectual Property Policy will be submitted to the jurisdiction of the courts of Málaga (Spain), without prejudice to the rights that European Union legislation recognises to the user in matters of jurisdiction.

15. Contact Details

For any question related to this Intellectual Property Policy, users may contact:

VIUZI ESP, SL Calle Alejandro Dumas 17 - Oficinas, 29004 Málaga, Spain Intellectual property email: legal@viuzi.com Privacy email: privacy@viuzi.com Tax ID (NIF): B05735576 Intra-community VAT number: ESB05735576